Customer Service
General Information
Contact Us
B. Bellissimo's Creative Friends
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Back Order/Out of stock items
Custom Orders
Host a Jewelry Trunk Showings/Open Houses in your home or office
Host an Online Catalog Show
Vendor/Item(s) for event
Wholesale Order Terms
About The Semi-Precious Stones Used
Jewelry Care
Jewelry Repair
Gift Cards available
Shipping Details
Sales Tax
Philanthropies
Return Policy
Exchange Policy
Disclaimer
Back Order/Out of stock items
To check for availability for back order/out of stock items, please email at customerservice@bbellissimo.com
Custom Orders Top of Page
Custom Orders are available upon request. Most items on our site can be altered to a different stone, size, or precious metal. A $25 custom order fee is added to the cost of the item and the actual price may vary depending on the adjustment made (for example, changing Sterling Silver to Goldfill may increase the price). Contact us with your order request. Be sure to include the product name of the item you wish to customize and what changes you wish to be made. We will send you a price quote for the cost of the customized item. You can then confirm whether you want the item made and send payment. If you desire several copies of the same item (for bridesmaids, etc), please contact us to determine whether or not the item you desire is available in quantity. Please note that custom orders may take up to 4 weeks.
Host an Online Catalog Show Top of Page
As a hostess of an online catalog show, you will receive great discounts on B. Bellissimo Jewelry. To learn more about this program, contact us.
Vendor/Item(s) for event Top of Page
Do you own a business OR planning an event and see our products and services coming together to create mutual benefits and marketing opportunities? We would love to discuss your ideas and how we might partner together. Please contact us.
NOTE: We will consider helping your organization by donating piece(s) of our work to help raise funds for your organization. Please contact us to discuss.
Wholesale Order Terms Top of Page
Wholesale orders can be placed by calling 309-531-4245. Orders take from 2 to 8 weeks to deliver. Payment on all wholesale orders are expected at the time the order is placed. Please note that a minimum of $350 is required for all wholesale orders, and a federal tax ID is required to open a wholesale account.
About The Semi-Precious Stones Used Top of Page
B. Bellissimo Designs uses natural stones which most often contain variations in size, shape, cut and color. Therefore, each piece becomes unique and individual and may look slightly different than pictured on the website.
Jewelry Care Top of Page
All jewelry that you receive will come in an air tight zip lock bag. To keep your jewelry from tarnishing, keep it in this bag and store it in a dark place (drawer or jewelry box) while you are not wearing it. You may use a jewelry cloth to polish. To get to those tricky, hard to reach places, put a SMALL amount of white toothpaste onto an old tooth brush and lightly brush. Jewelry will sparkle and shine! Please DO NOT use solvents, harsh chemicals, or sonicators. Put on your jewelry last to avoid exposure to hair-styling products and the alcohol in perfume which will often damage not only the metal, but the gems as well.
Jewelry Repair Top of Page
If the item arrives damaged or breaks during the first 30 days, we will repair it free of charge (you pay only for shipping the item to us). Contact us with the problem. Then, mail your item to the address below. Be sure your item is well-packed and insured.
If you want to return an item for repair after 30 days, a nominal fee will be charged for shipping and materials (to be determined by the designer upon inspection of problem).
Gift Cards available Top of Page
Feeling overwhelmed by our selection of unique items? A B. Bellissimo Designs Gift Card is the only way to guarantee they'll get exactly what their heart desires. It allows the lucky recipient to have their pick of ready-made jewelry online or one of a kind pieces at our retail shows. Gift Cards are redeemable online or in person. Available online in denominations of $25 - $200.
Bring your gift card to any retail show or trunk show to redeem. It's that simple! For a list of events, click here.
Shipping Details Top of Page
Our Basic shipping method is USPS, please refer to our Shipping Chart.
Sales Tax
B. Bellissimo Designs is located in Illinois. Only Illinois residents are required to pay the 7.5% sales tax on items bought through this website. Residents of states other than Illinois are exempt from paying any sales tax.
Return Policy Top of Page
Returns are accepted within 14 days of the shipping date in its original unused condition (including attached tags). Contact us for the reason of the return, then mail your item to the address below. Be sure your item is well-packed and insured. Returns that arrive after 14 days will be for a credit only. Returns and exchanges do not include reimbursement of original shipping and handling charges. All SALE items are considered final sale and are not returnable. We are not responsible for returns which are lost or damaged in transit, so for your protection, please make sure the item is insured.
Exchange Policy Top of Page
We accept unused ready-made merchandise purchased online or at a show for exchange within 14 days of purchase date. Contact us and let us know what size or item you would like instead. Then, mail your item to the address below. Be sure your item is well-packed and insured. Upon receipt, we will mail your order in the new size or style.